If you've purchased access to ReachSpy via JVZoo, you're required to follow the instructions found on the "my purchases" page of your account within Jvzoo. The payment is processed on their end and all the transaction information needs to be pushed over to us.
You will get an email from us which could take up to an hour, depending on the ISP or Email Account provider.
Please check your "bulk" or "spam" folder for emails.